Enterprise Web Channel for Customer Management
    

   
SAP NetWeaver Portals 
    

   
Ganapathi Pulipaka | gpquantumfield@gmail.com  | Thursday, May 19th, 2014
 
 
   
Introduction
 
   
SAP NetWeaver Enterprise Portals 7.4 provides a unified view of content that provides flexible self-service Enterprise workspace (optional Extension) environment for managing the work content. The Enterprise portals provide a consumer-quality rich experience to add value premium to the portal investments made. This brings high productivity to manage information efficiently and integrate and execute all the business processes over the portals by providing a single work framework environment that combines the blend of portal content and ERP applications.  Customized workspaces and self-service flexibility powers the business processes to enable the users to operate portals independently and fuels the collaboration by allowing sharing workspaces across the enterprise. The security authorizations empower the business users by leveraging existing enterprise security policies and IT controls on SAP NetWeaver Enterprise Portals.  Prosum Inc., engages in the enablement of SAP NetWeaver Enterprise Portals 7.4 or upgrading existing Portals to SAP NetWeaver EP 7.4 seamlessly with latest SP pack deployment. 
    
   
  • Manage all content in a flexible portal environment with higher productivity.
  • Launches totally intuitive business environment for collaboration across the Enterprise with Enterprise workspaces.
  • A unique customized corporate portal can be built and launched in SAP NetWeaver EP for the entire organization.
  • Portal content management by Open text, for increasing the efficiency in content management with version control capabilities for document management solutions.  
  • Enablement of Web 2.0 platform allows LDAP/ personalization/Internationalization/Branding with look & feel customization, collaboration and social networking capabilities.
  • Powered by HANA analytics for building data marts and robust performance, UI channes for On-demand consumption on Tablets, Mobile devices, PCs, 3rd party portals.
 
   
SAP NetWeaver EP 7.4 Highlights from Prosum for rapid pace implementation and high sustainable performance and business results:
    
   
  • AJAX Framework
  • Wiki
  • KMC enhancements (Knowledge Management Collaboration)
  • WPC 2.0 (Web Page Composer) that can bridge the gaps between portal content management and knowledge management
  • Seamless 3rd party integration
  • Creates environment for simplified root cause analysis
  • High scalability and performance of the enterprise
  • Managing and Mashing up of Portal pages with Wikis & Forums
  • Consumption of Portals on mobile devices
  • Simplified iView Wizards for creating iViews in the Portal via search & create workflow
  • Enriching security roles and IT controls
    
   
Trends
 
   
SAP in 2001, has acquired TopTier, an Israel based, and California based portal company to bring rich internet application technology to all corporations running SAP ERP platform to provide high productivity, and ability to run across the global and share workspaces.  This technology has led to the evolution of SAP Netweaver Enterprise Portals.   The technology runs just with a desktop, and a web browser approved by SAP.    SAP intended to provide integration and a single-sign-on solution for all the business partners, customers, suppliers and the employees of the enterprise.  Other factors such as cost drivers influenced the launch of Enterprise portals due to expensive methodologies, and budget spend that require business partners to invoke interfaces to SAP to access information.  The portal provides secure access to business partners to access their data.  SAP Netweaver EP 4.5 was the first version of Portals launched by SAP in 2000, very soon in 2001 SAP has launched SAP Netweaver EP 5.  SAP Netweaver EP 6.0, EP 7.0 were the subsequent versions of SAP Netweaver Portals.  SAP Netweaver 7.4 is tuned and optimized for SAP HANA database apart from all other database platforms.  In today’s world, real-time enterprise has shown significant important trends in the market place.  Real-time enterprise requires cloud solution, mobility, In-memory technologies, hence SAP Netweaver 7.4 provides all features that can transform the businesses into Real-time enterprises. 
    
    Problem    
 
   
Enterprises are experiencing challenges to uphold their competitive edge, provide self-service web shops to turn the portal based applications into service, sales, and interaction channels by providing real-time data that eliminates information delays.  The traditional customer order management involves huge administrative costs to maintain the orders, however corporations are looking for augmented sales force productivity, increased profitability and reduction of TCO with portals that can run a full range of capabilities such as e-marketing, e-service and e-commerce solutions.   
    
   
Solution
 
   
  • Manage all content in a flexible portal environment with higher productivity.
  • Launches totally intuitive business environment for collaboration across the Enterprise with Enterprise workspaces.
  • A unique customized corporate portal can be built and launched in SAP NetWeaver EP for the entire organization.
  • Portal content management by Open text, for increasing the efficiency in content management with version control capabilities for document management solutions.  
  • Enablement of Web 2.0 platform allows LDAP/ personalization/Internationalization/Branding with look & feel customization, collaboration and social networking capabilities.
  • Powered by HANA analytics for building data marts and robust performance, UI channel for On-demand consumption on Tablets, Mobile devices, PCs, 3rd party portals.
 
SAP NetWeaver EP 7.3 Highlights from Prosum for rapid pace implementation and high sustainable performance and business results:
 
  1. AJAX Framework
  2. Wiki
  3. KMC enhancements (Knowledge Management Collaboration)
  4. WPC 2.0 (Web Page Composer) that can bridge the gaps between portal content management and knowledge management
  5. Seamless 3rd party integration
  6. Creates environment for simplified root cause analysis
  7. High scalability and performance of the enterprise
  8. Managing and Mashing up of Portal pages with Wikis & Forums
  9. Consumption of Portals on mobile devices
  10. Simplified iView Wizards for creating iViews in the Portal via search & create workflow
  11. Enriching security roles and IT controls
 
Benefits
 
 
In today’s world, corporations run several portals sourced by heterogeneous portal software applications such as .NET etc. that created siloed, divergent applications across the company.  This involves multifarious computer, telephony integration costs, hardware costs, and constant upgrades to all applications.  When the corporation does not have a single ecosystem, the costs are bound to overshoot resulting in long project cycles.  The technologies require various authentication points, and security policies.  The federated network (FPN) capabilities of SAP Netweaver enable exchange of the content between SAP and non-SAP portals for a single sign-on, with a single security policy solution.  This reduces the dual development of business configuration, and technical content and empowers the business units with augmented autonomy.  This results into high return on the investment (ROI), sharing of human capital between multiple business units, and reduction of infrastructure, and software applications.